As a resource to all current and prospective students, Allied Schools, Inc. has developed this blog to provide relevant information to students, job-seekers and professionals alike. Use this blog as your "career guide," turning to Allied Schools for industry updates, career trends, and job search advice. We thank you for visiting!
Career Spotlight:Customer Service + You = Career Success!
Good customer service is necessary for business success. The way a business treats its customers directly affects its sales numbers and return business. Business owners and managers know the importance of customer service quite well and implement programs at every level of business to ensure customer satisfaction. This includes hiring employees who know the value of customer service and, more importantly, know how to properly deal with customers.
What is Customer Service? Customer service involves more than just smiling and greeting. It involves attention, concern, retention, assistance, and more. Most importantly, good customer service creates positive word-of-mouth. Having positive word-of-mouth from past customers is the best kind of promotion any company can have. That's why employers prefer to hire employees who have proven customer service skills, and can help create positive word-of-mouth for a company.
Labels: Career Builder, Customer Service, word-of-mouth
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